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Revised 8-11-2022

Website Terms of Use

 

TERMS AND CONDITIONS OF USE

Welcome to our website. This site is maintained as a service to our customers. By using this site, you agree to comply with and be bound by the following terms and conditions of use. Please review these terms and conditions carefully. If you do not agree to these terms and conditions, you should not use this site.

1.     Agreement. This Website Terms of Use agreement (the "Agreement") specifies the terms and Conditions for access to and use of www.NextLevelNaturalHealth.com (the "Site") and describes the terms and conditions applicable to your access of and use of the Site. This Agreement may be modified at any time by Site Owner upon posting of the modified Agreement. Any such modifications shall be effective immediately. You can view the most recent version of these terms at any time at www.NextLevelNaturalHealth.com. Each use by you shall constitute and be deemed your unconditional acceptance of this Agreement.

2.     Privacy and Terms and Conditions for Online Sales. Your visit to our site is also governed by our Privacy Policy and our Terms and Conditions for Online Sales. Please review these at www.NextLevelNaturalHealth.com/privacypolicy and www.NextLevelNaturalHealth.com/termsandconditions.

3.     Ownership. All content included on this site is and shall continue to be the property of Alethea Eller D.C. PC d/b/a Next Level Natural Health (“Site Owner”) or its content suppliers and is protected under applicable copyright, patent, trademark, and other proprietary rights. Any copying, redistribution, use or publication by you of any such content or any part of the Site is prohibited, except as expressly permitted in this Agreement. Under no circumstances will you acquire any ownership rights or other interest in any content by or through your use of this Site.

4.     Intended Audience. This website is intended for adults only. This website is not intended for any children under the age of eighteen (18) years.

5.     Site Use. Site Owner grants you a limited, revocable, nonexclusive license to use this site solely for your own personal use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works, or other use. You agree not to copy materials on the site, reverse engineer or break into the site, or use materials, products or services in violation of any law. The use of this website is at the discretion of Site Owner and Site Owner may terminate your use of this website at any time.

6.     Compliance with Laws. You agree to comply with all applicable laws regarding your use of the website. You further agreed that information provided by you is truthful and accurate to the best of your knowledge.

7.     Indemnification. You agree to indemnify, defend, and hold Site Owner and our partners, employees, and affiliates, harmless from any liability, loss, claim and expense, including reasonable attorney's fees, related to your violation of this Agreement or use of the Site.

 

8.     Disclaimer. THE INFORMATION ON THIS SITE IS PROVIDED ON AN "AS IS," "AS AVAILABLE" BASIS. YOU AGREE THAT USE OF THIS SITE IS AT YOUR SOLE RISK.  SITE OWNER AND SITE OPERATOR DISCLAIM ALL WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY EXPRESS WARRANTIES, STATUTORY WARRANTIES, AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE EXTENT YOUR JURISDICTION DOES NOT ALLOW LIMITATIONS ON WARRANTIES, THIS LIMITATION MAY NOT APPLY TO YOU. YOUR SOLE AND EXCLUSIVE REMEDY RELATING TO YOUR USE OF THE SITE SHALL BE TO DISCONTINUE USING THE SITE.

 

9.     Limitation of Liability. UNDER NO CIRCUMSTANCES WILL SITE OPERATOR OR SITE OWNER BE LIABLE OR RESPONSIBLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL (INCLUDING DAMAGES FROM LOSS OF BUSINESS, LOST PROFITS, LITIGATION, OR THE LIKE), SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN ANY WAY RELATING TO THE SITE, YOUR SITE USE, OR THE CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE AND/OR CONTENT IS TO CEASE ALL OF YOUR SITE USE.

You may have additional rights under certain laws (including consumer laws) which do not allow the exclusion of implied warranties, or the exclusion or limitation of certain damages. If these laws apply to you, the exclusions or limitations in this Agreement that directly conflict with such laws may not apply to you.

 

10.  Use of Information. Site Owner reserves the right, and you authorize us, to use and assign all information regarding site uses by you and all information provided by you in any manner consistent with our Privacy Policy.

 

11.  Copyrights and Copyright Agent. If you believe your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have otherwise been violated, please provide a notice containing all of the following information to our Copyright Agent:

(a)   An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;

(b)   A description of the copyrighted work that you claim has been infringed;

(c)   A description of where the material that you claim is infringing is located on the Site;

(d)   Your address, telephone number, and e-mail address;

(e)   A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and

(f)    A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

 

Our Copyright Agent for Notice of claims of copyright infringement on the Site is Dr. Alethea Eller, who can be reached as follows:

By Mail: Dr. Alethea Eller, 49 N. Gore Avenue, St. Louis, Missouri 63119, United States

By Phone: (314) 219-1888

By E-mail: hello@dralethea.com

12.  Applicable Law. You agree that the laws of the state of Missouri, without regard to conflicts of laws provisions will govern these Terms and Condition of Use and any dispute that may arise between you and Site Owner or their affiliates.

 

13.  Severability. If any provision of this Agreement shall be adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect.

 

14.  Waiver. The failure of Site Owner to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision. Any waiver of this Agreement by Site Owner or Site Operator must be in writing and signed by an authorized representative of Site Owner or Site Operator.

 

15.  Termination. Site Owner may terminate this Agreement at any time, with or without notice, for any reason.

 

16.  Relationship of the Parties. Nothing contained in this Agreement or your use of the Site shall be construed to constitute either party as a partner, joint venturer, employee or agent of the other party, nor shall either party hold itself out as such. Neither party has any right or authority to incur, assume or create, in writing or otherwise, any warranty, liability or other obligation of any kind, express or implied, in the name of or on behalf of the other party, it being intended by both parties that each shall remain independent contractors responsible for its own actions.

 

17.  Entire Agreement. This Terms of Use constitutes the entire agreement between you and Site Owner and governs the terms and conditions of your use of the Site, and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and Site Owner with respect to this Site. Notwithstanding the foregoing, you may also be subject to additional terms and conditions, posted policies (including but not limited to the Terms and Conditions for Online Sales and the Privacy Policy), guidelines, or rules that may apply when you use the website. Site Owner may revise this Terms of Use at any time by updating this Agreement and posting it on the Site. Accordingly, you should visit the Site and review the Website Terms of Use periodically to determine if any changes have been made. Your continued use of this website after any changes have been made to the Terms of Use signifies and confirms your acceptance of any such changes or amendments to the Terms of Use.

18.  Contact Information.

Alethea Eller D.C. PC

40 N. Gore Avenue

St. Louis, Missouri 63119

314-219-1888

hello@dralethea.com

Terms and Conditions

Terms and Conditions for Online Sales

THE INFORMATION CONTAINED HEREIN SETS FORTH YOUR RIGHTS AND OBLIGATIONS WITH RESPECT TO THE TRANSACTION(S) CONTEMPLATED FOR HEREBY. THESE TERMS REQUIRE THE USE OF ARBITRATION (ON AN INDIVIDUAL BASIS ONLY; I.E., CASE CONSOLIDATIONS AND CLASS-ACTIONS ARE NOT PERMITTED) IN ORDER TO RESOLVE DISPUTES. PLEASE REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ENTERING INTO ANY TRANSACTION HEREUNDER IN ORDER TO CONFIRM YOUR ACCEPTANCE HEREOF. YOU MAY NOT ORDER OR OBTAIN PRODUCTS OR SERVICES FROM THIS WEBSITE UNLESS AND UNTIL YOU: (A) AGREE TO THESE TERMS AND CONDITIONS IN THEIR ENTIRETY; (B) ARE AT LEAST 18 YEARS OLD; AND (C) ARE NOT PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE'S CONTENTS, GOODS, OR SERVICES BY ANY APPLICABLE LAW, RULE, OR REGULATION.

1.     Applicability of Terms and Conditions. These terms and conditions (these "Terms") shall apply to your purchase of products through www. NextLevelNaturalHealth.com (the "Site"). These Terms are subject to change at any time without prior written notice by Alethea Eller D.C. PC d/b/a “Next Level Natural Health” (referred to herein as either “Company,” “we,” “us,” or “our”). The most recent version of these Terms shall be posted for your review at any time on the Site. Please review these Terms in their entirety prior to engaging in any transaction on the Site. Your continued use of the Site after any posting of updated Terms (which shall be dated as of their most recent update) shall constitute your acceptance of and agreement to any changes therein made.

 

2.     Online Orders. When placing an order on our Site, you are effectively offering to purchase whatever products you select. We reserve the right to accept or reject any order in our own discretion. Should we elect to accept your offer, you will receive a confirming email at the email address that you provide at such time. Notwithstanding, we reserve the right to cancel any order once accepted by us (as evidenced by a confirming email) at any time in our sole discretion.

 

3.     Payment Terms. All applicable prices are set forth alongside the goods and services offered on the Site. They may differ from the prices offered elsewhere (online or offline) by us or others for the same goods. Such prices are subject to change at any time by us in our sole discretion. You will be responsible for the prices stated at the time of your transaction, as well as any: (i) sales, use, excise, and related taxes; and (ii) shipping and handling charges. Payment may only be made with a valid credit, or debit card. By using any such card or payment provider, you are hereby representing and warranting your full right and authority to make such purchase in the manner elected without violating any applicable law, rule, or regulation.

 

4.     Shipping Information. It is our responsibility to ship your accepted order to you at the address you provide when making the order. You will be responsible for all associated shipping & handling charges. While we agree to use reasonable efforts to meet the shipping and delivery dates provided online, we shall not be responsible for any delays in shipments.  With the exception of holidays, we ship orders on Mondays, Wednesdays, and Thursdays (“Shipping Days”).  Your order will ship on the next Shipping Day after it is received. We currently ship all orders via the United States Postal Service (both domestic and international) but reserve the right to use another reputable carrier in the future. Generally, shipments in the domestic United States will be received within five business days of the day it is shipped but we cannot make any guarantees. 

 

5.     Returns. We are only able to accept returns on Ortho Molecular products. If you, for any reason, are not satisfied with your Ortho Molecular product, you may return it for a full refund; provided: (i) the items(s) were not designated as non-returnable; (ii) your return is made within thirty (30) days of delivery; and (iii) the merchandise is returned in the same condition as originally received by you[; and (iv) the goods are not obsolete or discontinued. Once the goods are received by us, we will refund your purchase price, less the original shipping and handling charges. Please contact the office by email at hello@dralethea.com or telephone (314) 219-1888 to arrange for a return. You bear the risk of loss or damage during shipment (other than when returning non-conforming merchandise) and as such, you are advised to obtain appropriate insurance. Your refund will be credited back to the same payment method used to make the applicable purchase. 

 

6.     Defective Product.  If you receive product that appears to be modified, compromised or defective in any manner please contact our office at hello@dralethea.com.

 

7.     Privacy Policy and Website Terms of Use. Please review our Privacy Policy and Website Terms of Use, which can be found at the following addresses respectively: www.NextLevelNaturalHealth.com/privacypolicy and www.NextLevelNaturalHealth.com/termsofuse. The Privacy Policy governs our processing of all personal information that we may collect from any person through the use of our Site. The Website Terms of Use governs your use of our Site in general.

 

8.     Representations & Warranties (R&Ws); Disclaimers; Limitations on Liability.

(a)   Buyer’s R&Ws. You represent and warrant to us as follows: (i) that you have the right to enter any transaction contemplated for hereby without violating these Terms, any applicable law, rule, or regulation, and/or any agreement with, or rights of, any third party; (ii) that you will use the goods provided hereunder exactly as authorized and never in any way that would violate any applicable law or third party right of any kind; and (iii) that you are buying goods or services from the Site for solely your own use, and not for resale or export.

(b)   Manufacturer’s Warranty and Company’s Disclaimers. We do not manufacture (or direct the manufacture of) any of the goods offered on our Site in any way. The availability on our Site of goods does not constitute an affiliation with or endorsement of any of the goods or services or their manufacturer. As such, subject to applicable law, we are providing the goods  to you “as is” without express or implied warranties of any kind (including without limitation any: (i) warranty of merchantability; (ii) warranty of fitness for a particular purpose; (iii) warranty of title; or (iv) warranty against infringement of intellectual property rights of a third party, whether express or implied by law, course of dealing, course of performance, usage or trade, or otherwise). They are, however, covered by the manufacturer’s warranty as detailed in any product’s description on our Site and included with our delivery of the goods and services. You can avail yourself of any of the manufacturer’s warranties by following the instructions provided in their warranty agreement. You acknowledge and agree that under no circumstances shall we be liable for any breach of the manufacturer’s warranty claims and/or for any loss or damages that may arise out of the manufacturer’s failure to honor its warranty obligations to you.

(c)    Liability Cap. UNDER NO CIRCUMSTANCES WILL COMPANY’S OBLIGATION OR LIABILITY UNDER THIS AGREEMENT EXCEED THE PURCHASE PRICE YOU PAID ON THE SITE FOR ANY GOODS OR SERVICES. ADDITIONALLY, UNDER NO CIRCUMSTANCES WILL WE BE LIABLE FOR ANY LOSS OF USE, DATA, BUSINESS, GOODWILL, REPUTATION, OR REVENUE, AND/OR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES OR OTHER DIRECT OR INDIRECT LOSSES OF ANY KIND.

9.     Third-Party Beneficiaries. These Terms are for your sole benefit and nothing herein, express, or implied, is intended to or shall confer upon any other person or entity any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of these Terms.

 

10.  Force Majeure. Company shall not be held responsible for delays or non-performance caused by activities or factors beyond its reasonable control, including without limitation, war, weather, strikes, floods, government shut-downs, lockouts, fires, acts of God, terrorism, and/or delivery, vendor, supplier, or other third party delays, non-performance, or failures of any kind.

 

11.  Assignment. Company may assign or otherwise transfer any or all of its rights or obligations hereunder, in whole or in part, to any third party in its sole discretion. You may not assign any of your rights or delegate any of your duties hereunder at any time without our prior written consent in each instance, and any attempt to do so shall be null and void.

12.  Partial Invalidity. In the event that any part or portion of these Terms is deemed to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

13.  Governing Law/Binding Arbitration.

(a)   Governing Law. These Terms shall be governed by the laws of the State of Missouri without regard to its conflict of laws principles.

(b)   Binding Arbitration. Subject to subsection (c) below and all applicable laws, you are agreeing to give up: (i) your right to litigate any claims that may arise hereunder in court or before a jury; and (ii) your right to consolidate any claim and/or participate in any class-action claim that may arise hereunder in any manner or forum. Instead, any claim, dispute, or controversy of any kind or nature arising hereunder which cannot be amicably resolved by us shall be solely and finally settled by arbitration administered by the American Arbitration Association in accordance with its commercial arbitration rules. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. The arbitration shall take place before a panel of one arbitrator sitting in St. Louis County, Missouri. The language of the arbitration shall be English. The arbitrators will be bound to adjudicate all disputes in accordance with the laws of the State of Missouri. The decision of the arbitrator shall be in writing with written findings of fact and shall be final and binding on the parties. With respect to any arbitration hereunder, as stated above, you hereby expressly waive any right to consolidate any claim and/or participate in any class-action claim of any kind or nature. This Section (13) provides your sole recourse for the settlement of any disputes arising out of, in connection with, or related to these Terms. If any provision of this clause is found unenforceable, such unenforceable provision will be removed and the remaining terms will be enforced.

(c)    Small-Claims Option. Notwithstanding the foregoing, you may elect to pursue a breach of warranty claim in small-claims court rather than submit to binding arbitration, but only if you provide us with written notice of your desire to do so within ninety (90) days of your purchase transaction. Any small-claims court proceeding initiated hereunder will be limited solely to your individual dispute; i.e., you are not permitted to file, or participate in, a class action suit in small-claims court with respect to these Terms.

 

14.  No Waivers. Our failure to enforce any of our rights hereunder will not constitute a waiver of our right to make such enforcement in the future, subject to applicable law.

 

15.  Notices. We may provide notices hereunder to you by: (i) email; (ii) regular mail; or (iii) posting them on the Site. You shall be responsible for ensuring that you have provided us with your current email and mailing addresses. You can contact us at any time by any of the following means: (i) electronic mail, at: hello@dralethea.com; or (ii) personal delivery, overnight courier, or registered or certified mail to: Dr. Alethea Eller, 49 N. Gore Avenue, St. Louis, Missouri 63119, United States.

 

16.  Entire Agreement. These Terms, along with the confirmation email referenced in Section (2) above, any instructions that we provide you with relating to any product you obtain from us through the Site, any terms and conditions that may be provided in connection with any promotion or other sale, and our Site’s “Terms of Use” and “Privacy Policy,” shall, collectively, be deemed a final and integrated agreement between you and us with respect to the subject matter hereof.

Privacy Policy

PRIVACY POLICY

 

1.     Introduction.

(a)  Web Site Owner. Alethea Eller D.C. PC d/b/a Next Level Natural Health ("Next Level Natural Health") is the owner of this web site ("Site"). Next Level Natural Health can be contacted by mail at 49 N. Gore Avenue, Saint Louis, Missouri 63119, by phone at (314) 219-1888, or by e-mail at hello@dralethea.com. This online privacy policy discloses Next Level Natural Health information practices for the Site, including what type of personal identifiable information is requested in order to make a purchase, how the information is used, and with whom the information is shared.  Note that other Next Level Natural Health websites, if any, may be governed by privacy notices containing different information practices applicable to those sites.

(b)  Web Site Visits. In general, you can visit on the Site without disclosing any personal information. Next Level Natural Health does not keep track of the domains from which people visit us.

(c)   Web Site Transactions. At times, Next Level Natural Health will need personal information regarding a customer or a prospect. For example, to process an order or provide a subscription, Next Level Natural Health may need to know a customer's name, mailing address, e-mail address and credit card details. It is Next Level Natural Health's intent to inform you before Next Level Natural Health collects personal information, such as user's name and/or address on the Internet.

 

2.     Personal Information That May Be Collected.

(a)  Identifying Information. In order to make a purchase and/or access designated subscriber services and/or restricted areas within the Site, Next Level Natural Health will request that a user provide certain personal identifying information, which may include: name, postal address, e-mail address, screen name, password, telephone number, method of payment, and, if applicable, credit card number. Next Level Natural Health may request additional information necessary to establish and maintain customer's account.

(b)  Telephone Contact. Some Web site transactions may require a customer to telephone Next Level Natural Health, or Next Level Natural Health to call the customer. Next Level Natural Health will not contact you by telephone without your prior consent, except to confirm an order placed online and/or to inform a customer of the status of such order.

(c)   Information from Children. Next Level Natural Health does not sell products or services for purchase by children and will not collect or post information from a child under the age of eighteen (18) years without the involvement of a parent or guardian.

(d)  Lost or Stolen Information. If a customer's credit card and/or password is lost or stolen, the customer should promptly notify Next Level Natural Health in order to enable Next Level Natural Health to cancel the lost or stolen information and to update its records with a changed credit card and/or password.

(e)   Links to Other Web Sites.  The Site may contain links to other websites. Next Level Natural Health is not responsible for the privacy practices or the content of those other websites.

3.     Uses Made of the Information.

(a)  Limited Uses Identified. Without customer's prior consent, Next Level Natural Health will not use your personal identifiable information for any purpose other than that for which it is submitted. Next Level Natural Health uses personal identifiable information to reply to inquiries, handle complaints, provide operational notices and in program record-keeping. Next Level Natural Health also processes billing and business requests related to Next Level Natural Health Web Site participation.

(b)  Marketing Uses. Next Level Natural Health reserves the right to provide customer with information about Next Level Natural Health's Web site, Next Level Natural Health products and services, and related information in which customer has indicated an interest. You may opt out at any time from the use of your personal information for direct marketing purposes by emailing us at hello@dralethea.com.  Please allow us a reasonable amount of time to process your request.  

(c)  Stored Information Uses. Next Level Natural Health stores and retains the information provided by customer. Stored information is used by Next Level Natural Health: to support customer interaction with the Next Level Natural Health Web site; to deliver customer purchases; and/or to contact customer again about other Next Level Natural Health services and products.

4.     Disclosure of the Information.

(a)  Mergers and Acquisitions. Next Level Natural Health never shares, sells, or rents your personal information without prior notice to customer and the opportunity to opt-out.

(b)  Agents. Next Level Natural Health may in the future employ or engage other companies and individuals to perform business functions on behalf of Next Level Natural Health. These persons are provided with personal identifying information required to perform their functions but are prohibited by contract from using the information for other purposes. These persons engage in a variety of functions which include, but are not limited to, fulfilling orders, delivering packages, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer services.

(c)   Affiliated Businesses. Next Level Natural Health may opt to work closely with affiliated businesses operating website stores, by providing services or selling products on each other's web sites. In that case, these businesses will identify themselves to customers and  customer information related to a transaction with an affiliated business will be shared with that affiliated business.

(d)  Marketing Analysis by Third Parties. Next Level Natural Health reserves the right to disclose to third parties personal information about customers for marketing analysis; however, any information disclosed will be in the form of aggregate data that does not describe or identify an individual customer.

(e)   Disclosure to Governmental Authorities. Under certain circumstances, personal information may be subject to disclosure pursuant to a judicial or other government subpoenas, warrants or orders.

5.     Use of Computer Tracking Technologies.

(a)  No Tracking of Personal Information. Next Level Natural Health's Web Site(s) are not set up to track, collect or distribute personal information not entered by visitors. Through web site access logs Next Level Natural Health does collect clickstream data and HTTP protocol elements, which generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff for research and development, user analysis and business decision making, all of which provides better services to the public. The statistics garnered, which contain no personal information and cannot be used to gather such information, may also be provided to third parties.

(b)  Use of Cookies. Next Level Natural Health, or its third party vendors, collects non-identifiable and personal information through the use of various technologies, including "cookies." A cookie is an alphanumeric identifier that a Web site can transfer to customer's hard drive through customer's browser. The cookie is then stored on customer's computer as an anonymous tag that identifies the customer's computer, but not the customer. Cookies may be sent by Next Level Natural Health or its third party vendors. Customer can set its browser to notify customer before a cookie is received, giving an opportunity to decide whether to accept the cookie. Customer may also set its browser to turn off cookies; however, some Web sites may not then work properly.

(c)  Use of Web Beacon Technologies. Next Level Natural Health may also use Web beacon or other technologies to better tailor its Web site(s) to provide better customer service. If these technologies are in use, when a visitor accesses these pages of the Web site, a non-identifiable notice of that visit is generated which may be processed by Next Level Natural Health or by its suppliers. Web beacons usually work in conjunction with cookies. If customer does not want cookie information to be associated with customer's visits to these pages, customer can set its browser to turn off cookies; however, Web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.

(d)  Collection of Non-Identifiable Information. Next Level Natural Health may collect non-identifiable information from user visits to the Next Level Natural Health Web site(s) in order to provide better customer service. Examples of such collecting include: traffic analysis, such as tracking of the domains from which users visit, or tracking numbers of visitors; measuring visitor activity on Next Level Natural Health Web site(s); Web site and system administration; user analysis; and business decision making. Such information is sometimes known as "clickstream data." Next Level Natural Health or its contractors may use this data to analyze trends and statistics.

(e)  Collection of Personal Information. Next Level Natural Health collects personal identifying information from customer during a transaction. Next Level Natural Health may extract some personally identifying information about that transaction in a non-identifiable format and combine it with other non-identifiable information, such as clickstream data. This information is used and analyzed only at an aggregate level (not at an individual level) to help Next Level Natural Health understand trends and patterns. This information is not reviewed at an individual level.

 

6.     Information Security.

(a)  Commitment to Online Security. Next Level Natural Health employs physical, electronic and managerial procedures to safeguard the security and integrity of personal information. Billing and payment data is encrypted whenever transmitted or received online. Personal information is accessible only by staff designated to handle online requests or complaints. All Next Level Natural Health agents and contractors with access to personal information on the Next Level Natural Health web site(s) are also bound to adhere to Next Level Natural Health security standards.

(b)  No Liability for Acts of Third Parties. Next Level Natural Health will exercise all reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, Next Level Natural Health shall not be liable for unauthorized disclosure of personal information due to no fault of Next Level Natural Health including, but not limited to, errors in transmission and unauthorized acts of third parties.

 

7.     Privacy Policy Changes and Opt-Out Rights.

(a)  Changes to Privacy Policy. This privacy notice was last updated on August 1, 2022. Next Level Natural Health reserves the right to update its privacy policy statement at any time. Any revisions to the privacy policy will be indicated on this webpage with a revision date provided.

(b)  Opt-Out Right. Customer and prospective customer has the right at any time to cease permitting personal information to be collected, used or disclosed by Next Level Natural Health and/or by any third parties with whom Next Level Natural Health has shared and/or transferred such personal information. Right of cancellation may be exercised by contacting Next Level Natural Health via e-mail at hello@dralethea.com, telephone or certified postal mail. After processing the cancellation, Next Level Natural Health will delete customer or prospective customer's personal information from its data base.

 

8.     Access Rights to Data.

(a)  Information Maintained by NEXT LEVEL NATURAL HEALTH. Next Level Natural Health will provide customer with access to the some personally identifiable information: for the limited purpose of viewing. Go to (xx. Website/ page) and enter customer's account password. If customer wishes to obtain a copy of particular information that customer provided to Next Level Natural Health, send an e-mail request to hello@dralethea.com.

(b)  Corrections and Changes to Personal Information. Help Next Level Natural Health to keep customer personal information accurate. If customer's personal information changes, or if customer notes an error upon review of customer information that Next Level Natural Health has on file, please promptly e-mail Next Level Natural Health at hello@dralethea.com and provide the new or correct information.

(c)  Your California Privacy Rights. Beginning on January 1, 2005, California Civil Code Section 1798.83 permits customers of Next Level Natural Health who are California residents to request certain information regarding Next Level Natural Health’s disclosure of personal information for their direct marketing purposes. To make such a request, please write to: hello@dralethea.com. Within 30 days of receiving such a request, Next Level Natural Health will provide a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year. Next Level Natural Health reserves its right not to respond to requests submitted other than to the address specified in this paragraph.

California’s privacy laws require a company to provide notice to California users of their rights to receive information on to which entities their information was shared for marketing purposes.

9.     Accountability.

(a)  Questions, Problems and Complaints. If you have a question about this policy statement, or a complaint about Next Level Natural Health compliance with this privacy policy, you may contact Next Level Natural Health by e-mail at hello@dralethea.com. If Next Level Natural Health is unable to resolve your complaint to your reasonable satisfaction or if customer does not receive acknowledgment of an inquiry, customer may elect to proceed by contacting hello@dralethea.com.

(b)  Terms of Use. If customer chooses to enter into a purchase order or to subscribe to Next Level Natural Health's services, customer's action is hereby deemed acceptance of Next Level Natural Health practices described in this policy statement. Any dispute over privacy between customer and Next Level Natural Health is subject to the provisions of this Privacy Policy, the Website Terms of Use and Terms and Conditions of Online Sales.

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